Our values
Why choose Tahiti Travel Services as your Travel Partner ?
Deeply attached to our culture and to Polynesian values, we concoct authentic stays for individual clients (FIT) or for small groups, where we privilege encounters and sharing. Our service providers have been carefully selected and fully adhere to our philosophy.Bring Out the Soul of Tahiti & Her Islands with Us.
As each travel project is unique, we guide you step by step, and are committed to providing you with :
A quality approach:
We are committed to applying a quality and authenticity approach to the entire chain of services and tourist facilities available in Polynesia.
Destination expertise:
- Based locally, we have an excellent network of contacts and guarantee access to all the tourist services available in Polynesia.
- We are personally in contact with the various suppliers and ensure that all the services offered comply with the regulations in force and our deeply held Polynesian values.
- We know the specific characteristics of each archipelago and its islands, and how best to reveal what makes them exceptional.
- We rely on qualified operators to create unique experiences.
Personalized Assistance :
- A single contact in our team will be dedicated to you. He or she will be responsible for monitoring each travel project and providing our partners with the assurance of personalized follow-up before and during the trip.
- All the trips offered by Tahiti Travel Services can be adapted to become totally tailor-made.
- We can tailor a range of unique experiences on a case-by-case basis, according to the requests of agencies and their customers.
On-site Customer Service:
- We have a 24/7 customer assistance service.
- We provide a concierge service for on-site customers who have pre-booked services as part of their stay (excursions, restaurants, chauffeur service, etc.).
A Concierge Department integrated into the Agency:
- Because the well-being and satisfaction of your customers are paramount to us, Tahiti Travel Service has its own concierge service.
- James, our concierge, will welcome your customers over the phone and make sure they’re settled in a few hours after their arrival. He’ll review their itinerary and answer any questions!
- He will also be on hand throughout the stay to assist, advise and book last-minute services!
A Pro Space Dedicated to Agents
All the tools are available to use in a secure environment in order to:
- Make online quotes.
- Make reservations.
- Consult hotel availability.
- Customize packages.
- Access a database of tourist products.
Our approach to sustainable development
As a locally rooted travel agency, Tahiti Travel Service considers the preservation of our environment an absolute priority.
To reduce our ecological footprint and contribute to the preservation of our magnificent natural surroundings, we have implemented a series of measures within our organization:
- Energy savings.
- Reduction of printing.
- Reasoned travel management (minimizing the impact of our local and international travel).
- Installation of a water fountain and use of water bottles to limit the use of plastic.
- Priority given to digital technologies.
- Waste recycling.
Aware of the impact a traveler can have on the local environment, we propose an eco-responsible charter prior to the trip to encourage good practices.
Local commitment at the heart of our agency:
- A Polynesian management team, Raphaela Taufa (Owner and Director) is a native of the island of Bora Bora. Her management values emphasize the human touch and well-being in the workplace.
- Tahiti Travel Service is in partnership with the Tahiti-based association MANU (birds in Tahitian), which works to protect birds in French Polynesia. www.manu.pf
A complete range of services
We offer a full range of services throughout Polynesia to organize stays for individuals (FIT) or small groups.
Ia Orana
A Polynesian Welcome and Transfers (Shared or Private on request) to Tahiti and Her Islands.
Fare
A carefully selected range of Accommodation, from charming Guesthouses to quality Hotels.
Nehe Nehe
A range of services to book before you leave: a wide choice of guided excursions, Polynesian experiences, romantic moments including wedding ceremonies.
Noa Noa
Exclusive Services (VIP Welcome, Charter flight, Photo shoot, Polynesian Day on a Private Island).
Tere
Inter-island Transport by plane (Scheduled Air Tahiti flights or Private flights), and by boat.
